Warranty Policy
What our solid wood warranty covers, how to care for your furniture, and how to raise a claim.
Last updated: 23 August 2026
What Is Covered
We provide a structural warranty on the solid wood frame and joinery of the furniture we manufacture, against manufacturing defects under normal household use.
- Solid wood frame and joinery: 3 years
- Upholstery foam and fabric: 1 year
- Hardware such as hinges, channels and handles: 1 year
- Polish and finish workmanship: 6 months
What Is Not Covered
- Natural variation in grain, colour and marble veining
- Gradual colour deepening from sunlight, and normal wear on edges or seats
- Damage from water logging, excess humidity, direct heat or fire
- Termite or pest damage arising from the surrounding environment
- Damage caused by moving, dragging, overloading or unauthorised repair
- Furniture used in rented, commercial or high-traffic settings unless a commercial warranty was agreed in writing
Care Instructions
- Dust with a dry or lightly damp soft cloth; avoid harsh chemical cleaners.
- Keep furniture away from direct sunlight and direct contact with water.
- Lift furniture instead of dragging it, and use coasters under hot or wet items.
- Re-polish wooden surfaces every 2 to 3 years to keep the finish rich.
How to Claim
Message or call us on +919602292905, or email aaradhayfurniture@gmail.com, with your order details, a description of the issue and clear photographs. We will assess it and, where covered, repair the piece at your home or collect it for workshop repair.
Repairs After Warranty
We continue to service the furniture we make even after the warranty ends. Polishing, tightening, upholstery replacement and repairs are offered at reasonable charges — just get in touch.
Have a question about your order?
Talk to our team on WhatsApp or call us — we'll help you with sizes, timelines and custom requirements.